.flow-knowledge {
    max-width: 80rem;
    margin: 0 auto;
    padding: 6.5rem 0;
    background: #f7f7f4;
    color: #1A1A1A;
    font-family: "Be Vietnam Pro", sans-serif;
}

.flow-knowledge .knowledge-intro {
    max-width: 49rem;
    margin: 0 auto;
    text-align: center;
}

.flow-knowledge .knowledge-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 0.6rem;
    padding: 0.6rem 0.85rem;
    border: 1px solid rgba(26, 26, 26, 0.07);
    border-radius: 999px;
    background: #fff;
    font-size: 0.68rem;
    font-weight: 700;
    line-height: 1.5;
    letter-spacing: 0.09em;
}

.flow-knowledge .knowledge-eyebrow::before {
    content: "";
    width: 8px;
    height: 8px;
    flex-shrink: 0;
    border-radius: 50%;
    background: #FFDC32;
    box-shadow: 0 0 0 5px rgba(255, 220, 50, 0.16);
}

.flow-knowledge .knowledge-intro h2 {
    margin: 1.5rem 0 0;
    font-size: clamp(2rem, 3.2vw, 2.875rem);
    font-weight: 800;
    line-height: 1.2;
    letter-spacing: -0.045em;
    text-wrap: balance;
    overflow-wrap: break-word;
}

.flow-knowledge .knowledge-intro p {
    max-width: 40rem;
    margin: 1.25rem auto 0;
    color: #555d68;
    font-size: 1.025rem;
    line-height: 1.8;
    text-wrap: pretty;
}

.flow-knowledge .knowledge-layout {
    display: grid;
    grid-template-columns: minmax(0, 1.65fr) minmax(0, 1fr);
    align-items: start;
    gap: clamp(2rem, 4vw, 3.5rem);
    margin-top: 2.25rem;
}

.flow-knowledge .knowledge-preview {
    --kn-bg: #fafbfc;
    --kn-surface: #ffffff;
    --kn-subtle: #f6f8fa;
    --kn-primary: #111827;
    --kn-secondary: #667085;
    --kn-muted: #697586;
    --kn-border: #e4e8ee;
    --kn-soft-border: #edf0f3;
    --kn-yellow: #f7d303;
    --kn-yellow-soft: #fff9dd;
    --kn-yellow-border: #f2e3a4;
    --kn-success: #09834b;
    --kn-radius: 16px;
    --kn-duration: 160ms;
    min-width: 0;
    padding: 1.5rem;
    border: 1px solid var(--kn-border);
    border-radius: var(--kn-radius);
    background: var(--kn-bg);
    color: var(--kn-primary);
    box-shadow: 0 20px 48px -28px rgba(17, 24, 39, 0.25);
    transition: transform var(--kn-duration) ease;
}

.flow-knowledge [hidden] { display: none !important; }
.flow-knowledge dl, .flow-knowledge dd { margin: 0; }
.flow-knowledge img { display: block; flex-shrink: 0; }

.flow-knowledge .knowledge-preview-header,
.flow-knowledge .knowledge-product-heading,
.flow-knowledge .knowledge-card-heading {
    display: flex;
    align-items: flex-start;
    gap: 0.85rem;
    min-width: 0;
}

.flow-knowledge .knowledge-preview-header { align-items: center; justify-content: space-between; }
.flow-knowledge .knowledge-product-heading { align-items: center; }
.flow-knowledge .knowledge-product-heading h3 { margin: 0; font-size: 1.5rem; font-weight: 700; letter-spacing: -0.035em; line-height: 1.25; }
.flow-knowledge .knowledge-product-heading p { margin: 0.3rem 0 0; color: var(--kn-secondary); font-size: 0.75rem; line-height: 1.5; }

.flow-knowledge .knowledge-icon {
    display: grid;
    place-items: center;
    width: 42px;
    height: 42px;
    flex: 0 0 auto;
    border-radius: 8px;
    background: var(--kn-yellow-soft);
}

.flow-knowledge .knowledge-product-heading .knowledge-icon { width: 46px; height: 46px; border-radius: 50%; }

.flow-knowledge .knowledge-test-button {
    min-height: 44px;
    flex-shrink: 0;
    padding: 0 0.9rem;
    border: 0;
    border-radius: 8px;
    background: var(--kn-primary);
    color: var(--kn-surface);
    font: 600 0.75rem "Be Vietnam Pro", sans-serif;
    cursor: pointer;
    transition: background var(--kn-duration) ease;
}

.flow-knowledge .knowledge-test-button:hover { background: #293347; }
.flow-knowledge .knowledge-demo-label { margin: 1rem 0 0.5rem; color: var(--kn-muted); font-size: 0.6875rem; line-height: 1.6; }

.flow-knowledge .knowledge-tabs {
    display: flex;
    gap: 4px;
    max-width: 100%;
    margin-bottom: 1.25rem;
    overflow-x: auto;
    border-bottom: 1px solid var(--kn-border);
}

.flow-knowledge .knowledge-tabs button {
    height: 48px;
    flex: 0 0 auto;
    padding: 0 0.8rem;
    border: 0;
    border-bottom: 3px solid transparent;
    background: transparent;
    color: var(--kn-secondary);
    font: 500 0.8125rem "Be Vietnam Pro", sans-serif;
    white-space: nowrap;
    cursor: pointer;
    transition: color var(--kn-duration) ease, border-color var(--kn-duration) ease;
}

.flow-knowledge .knowledge-tabs button[aria-selected="true"] { border-bottom-color: var(--kn-yellow); color: var(--kn-primary); font-weight: 700; }
.flow-knowledge .knowledge-tabs button:hover { color: var(--kn-primary); }
.flow-knowledge button:focus-visible, .flow-knowledge [role="tabpanel"]:focus-visible { outline: 2px solid #1A1A1A; outline-offset: 3px; }
.flow-knowledge .knowledge-tabs button:focus-visible { outline-offset: -5px; border-radius: 5px 5px 0 0; }

.flow-knowledge .knowledge-card {
    margin-bottom: 1rem;
    padding: 1.25rem;
    border: 1px solid var(--kn-border);
    border-radius: 12px;
    background: var(--kn-surface);
}

.flow-knowledge .knowledge-card:last-child { margin-bottom: 0; }
.flow-knowledge .knowledge-card-heading { margin-bottom: 1rem; }
.flow-knowledge .knowledge-card-heading h4 { margin: 1px 0 5px; font-size: 1.0625rem; font-weight: 700; line-height: 1.25; letter-spacing: -0.015em; }
.flow-knowledge .knowledge-card-heading p { margin: 0; color: var(--kn-secondary); font-size: 0.8125rem; line-height: 1.6; }
.flow-knowledge .knowledge-fields { display: grid; gap: 1rem; min-width: 0; }
.flow-knowledge .knowledge-note-fields { grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr); }
.flow-knowledge .knowledge-fields > div { min-width: 0; }
.flow-knowledge dt { margin-bottom: 7px; font-size: 0.75rem; font-weight: 500; line-height: 1.5; }

.flow-knowledge .knowledge-field {
    min-height: 40px;
    padding: 9px 12px;
    border: 1px solid var(--kn-border);
    border-radius: 7px;
    background: var(--kn-surface);
    font-size: 0.75rem;
    line-height: 1.6;
    overflow-wrap: anywhere;
}

.flow-knowledge .knowledge-field-multiline { min-height: 80px; }
.flow-knowledge .knowledge-placeholder { color: var(--kn-muted); }
.flow-knowledge .knowledge-upload { display: grid; gap: 5px; padding: 1rem; border: 1px dashed var(--kn-yellow-border); border-radius: 9px; background: #fffdf3; text-align: center; }
.flow-knowledge .knowledge-upload strong { font-size: 0.8125rem; font-weight: 600; }
.flow-knowledge .knowledge-upload span { color: var(--kn-muted); font-size: 0.6875rem; }
.flow-knowledge .knowledge-documents { display: grid; gap: 8px; margin: 12px 0 0; padding: 0; list-style: none; }
.flow-knowledge .knowledge-documents li { display: flex; align-items: center; gap: 12px; padding: 10px 12px; border: 1px solid var(--kn-soft-border); border-radius: 9px; background: var(--kn-subtle); }
.flow-knowledge .knowledge-documents li > div { min-width: 0; }
.flow-knowledge .knowledge-documents strong { display: block; font-size: 0.75rem; font-weight: 500; overflow-wrap: anywhere; }
.flow-knowledge .knowledge-documents span { display: block; margin-top: 3px; color: var(--kn-success); font-size: 0.6875rem; }
.flow-knowledge .knowledge-help { margin: 10px 0 0; color: var(--kn-muted); font-size: 0.6875rem; line-height: 1.6; }
.flow-knowledge .knowledge-question-meta { display: flex; justify-content: space-between; align-items: center; gap: 8px; color: var(--kn-secondary); font-size: 0.6875rem; }
.flow-knowledge .knowledge-status { padding: 4px 8px; border: 1px solid var(--kn-yellow-border); border-radius: 5px; background: var(--kn-yellow-soft); color: #806000; font-weight: 600; }
.flow-knowledge .knowledge-status-resolved { border-color: #ccebdc; background: #ecfdf3; color: var(--kn-success); }
.flow-knowledge .knowledge-card h5 { margin: 12px 0 16px; font-size: 0.875rem; font-weight: 600; line-height: 1.6; }
.flow-knowledge .knowledge-save { display: inline-block; margin-top: 12px; padding: 8px 12px; border: 1px solid var(--kn-yellow-border); border-radius: 7px; background: var(--kn-yellow); font-size: 0.75rem; font-weight: 600; }
.flow-knowledge .knowledge-approved-answer dd { padding: 12px; border-radius: 8px; background: var(--kn-subtle); color: var(--kn-secondary); font-size: 0.8125rem; line-height: 1.7; }
.flow-knowledge .knowledge-profile-fields { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.flow-knowledge .knowledge-profile-fields > div:last-child { grid-column: 1 / -1; }
.flow-knowledge .knowledge-profile-note { margin: 20px 0 0; padding: 12px; border: 1px solid var(--kn-yellow-border); border-radius: 8px; background: var(--kn-yellow-soft); color: #806000; font-size: 0.8125rem; line-height: 1.7; }
.flow-knowledge .knowledge-test-preview { margin: 16px 0; padding: 16px; border: 1px solid var(--kn-yellow-border); border-radius: 12px; background: var(--kn-yellow-soft); }
.flow-knowledge .knowledge-example-label { display: block; margin-bottom: 14px; color: #806000; font-size: 0.6875rem; font-weight: 600; }
.flow-knowledge .knowledge-test-preview dl { display: grid; gap: 16px; }
.flow-knowledge .knowledge-test-preview dd { color: var(--kn-secondary); font-size: 0.8125rem; line-height: 1.7; }

.flow-knowledge .knowledge-support { min-width: 0; padding-top: 1rem; }
.flow-knowledge .knowledge-support-eyebrow { margin: 0 0 1.75rem; color: #697586; font-size: 0.6875rem; font-weight: 600; letter-spacing: 0.09em; line-height: 1.7; }
.flow-knowledge .knowledge-explanation { display: flex; align-items: flex-start; gap: 1rem; padding: 1.5rem 0; border-bottom: 1px solid #e4e8ee; }
.flow-knowledge .knowledge-explanation:first-of-type { padding-top: 0; }
.flow-knowledge .knowledge-support-icon { display: grid; place-items: center; width: 44px; height: 44px; flex-shrink: 0; border-radius: 12px; background: #fff9dd; border: 1px solid rgba(255, 220, 50, 0.45); }
.flow-knowledge .knowledge-assistant-icon { background: #111827; border-color: #111827; color: #FFDC32; font-size: 1.5rem; }
.flow-knowledge .knowledge-explanation h3 { margin: 0 0 0.6rem; font-size: 1.125rem; font-weight: 700; letter-spacing: -0.025em; line-height: 1.4; }
.flow-knowledge .knowledge-explanation p { margin: 0; color: #555d68; font-size: 0.875rem; line-height: 1.8; }
.flow-knowledge .knowledge-formats { display: block; margin-top: 0.85rem; color: #697586; font-size: 0.6875rem; font-weight: 500; letter-spacing: 0.035em; }
.flow-knowledge .knowledge-rag-callout { margin-top: 2.75rem; padding-left: 1rem; border-left: 3px solid #FFDC32; }
.flow-knowledge .knowledge-rag-callout h3 { margin: 0; font-size: 0.875rem; font-weight: 600; line-height: 1.7; }
.flow-knowledge .knowledge-rag-callout p { margin: 0.6rem 0 0; color: #697586; font-size: 0.8125rem; line-height: 1.8; }

@media (hover: hover) and (min-width: 960px) {
    .flow-knowledge .knowledge-preview:hover { transform: translateY(-3px); }
}

@media (hover: hover) and (pointer: fine) and (min-width: 1024px) and (min-height: 900px) {
    .flow-knowledge .knowledge-support { position: sticky; top: 120px; align-self: start; }
}

@media (max-width: 959px) {
    .flow-knowledge .knowledge-layout { grid-template-columns: minmax(0, 1fr); gap: 2.5rem; }
    .flow-knowledge .knowledge-support { padding-top: 0; }
}

@media (max-width: 599px) {
    .flow-knowledge { padding: 4.5rem 0; }
    .flow-knowledge .knowledge-intro p { font-size: 0.9375rem; }
    .flow-knowledge .knowledge-layout { margin-top: 1.5rem; }
    .flow-knowledge .knowledge-preview { padding: 1rem; }
    .flow-knowledge .knowledge-preview-header { flex-wrap: wrap; gap: 1rem; }
    .flow-knowledge .knowledge-test-button { width: 100%; }
    .flow-knowledge .knowledge-tabs button { padding: 0 0.7rem; }
    .flow-knowledge .knowledge-card { padding: 1rem; }
    .flow-knowledge .knowledge-card-heading { gap: 0.65rem; }
    .flow-knowledge .knowledge-card-heading .knowledge-icon { width: 34px; height: 34px; }
    .flow-knowledge .knowledge-card-heading h4 { font-size: 0.9375rem; }
    .flow-knowledge .knowledge-note-fields, .flow-knowledge .knowledge-profile-fields { grid-template-columns: minmax(0, 1fr); }
    .flow-knowledge .knowledge-explanation { gap: 0.85rem; }
    .flow-knowledge .knowledge-rag-callout { margin-top: 2.5rem; }
}

@media (prefers-reduced-motion: reduce) {
    .flow-knowledge .knowledge-preview,
    .flow-knowledge .knowledge-tabs button,
    .flow-knowledge .knowledge-test-button { transition: none; }
    .flow-knowledge .knowledge-preview:hover { transform: none; }
}